FAQs/Common Issues
Frequently asked questions addressed here.
- If I send a message as my teammate, who do the responses go to?
- Getting Started: Logging In to Humanly
- Candidate Sourcing Metrics : How to view them and what they mean
- Can I have multiple senders on the same campaign?
- Chrome Extension isn't working
- Bounced Emails
- CSV Import is failing and isn't working for me.
- "No usable email was found for this candidate"
- Why are my messages not being sent? The status still says "Sourced"!
- Can I link multiple ATS jobs to a Job?
- Why was my outreach stopped?
- I can't link my ATS job requisition because it's connected to another Job!
- Holidays
- Setting a Review Option
- I can't save or send an outreach to the candidate in the Extension!
- "Having trouble syncing your inbox"
- Google locked my Gmail account!
- I’m stuck on the welcome page.
- I'm going to be OOO. Can I pause my follow-up messages?
- Will candidates know that I am using Humanly?