Detecting and Viewing Duplicate Candidates with Teamable
Detecting Duplicative Candidate Outreach with the Teamable Chrome Extension
When using the Chrome Extension, duplicate candidates will be identified by a banner "Your teammate has already interacted with this candidate" indicating that the candidate has been previously sourced by your team. Teamable detects the candidates conversation via your ATS, your Teamable Team account or through your own Gmail/Microsoft 365 email account.
Re-engaging Duplicative Candidates in the Teamable Chrome Extension
You can still source the candidate again by marking the check box next to "Send anyway". This logic also applies to Jobs/Campaigns with Reviewers ("Review anyway") or Referral requests ("Get in touch anyway"). For more information on re-engaging candidates, check out the article on Re-engaging Candidates.
Viewing the Previous Outreach in the Teamable Chrome Extension
Step 1. Select the "Outreach" button to see the exact Campaign and messaging used to contact the candidate most recently.
Step 2. A new browser tab with the candidate's profile will pop-up. You can view the latest outreaches in the History tab.
Step 3. If the candidate has multiple outreaches, you can view the other Campaign outreaches by selecting the drop-down arrow in the Candidate Status.
Step 4. Select the Campaign you want to view from the drop-down menu. The messages used in the campaign such as the First Message and follow-ups will appear in the candidate's profile.
You can also view the Campaign template and details by selecting "View Campaign" button.
In the Candidate Profile Card, you can see if they've been sourced multiple times under the History tab.
Step 1. Find and select the name of the candidate you want to view.
Step 2. On the Candidate Profile Card, select the History tab.
Step 3. If the candidate has been sourced more than once, the History tab will show the total number of outreach.
Step 4. To view the previous Campaigns and outreaches, select the drop-down arrow next to the Candidate Status.
Step 5. Select the Campaign you want to view from the drop-down menu. The messages used in the campaign such as the First Message and follow-ups will appear in the Candidate Profile Card.
You can also view the Campaign template and details by selecting "View outbound campaign" button.